From enterprise strategy to operations all of an organization’s stakeholders play a part in an organization realizing its goals. Goals need to be directly and meaningfully aligned throughout an organization cascading into relevant and more detailed goals and objectives at each level.

If goals and objectives are not aligned governance becomes a perpetual struggle as the number of exceptions will be great, making the governance process impotent and a perpetual drain on resources always seen as a hindrance rather than a help to the organization.

One potential organisational structure is to use a product, service, resource (PSR) view of the business.

This is a powerful view which allows strategic understanding of the relationships, alignment and levers available to manage and  tune the organization.

Some Reference Definitions

Goals: long-term aims that you want to accomplish.
Objectives: concrete targets or attainments that defined and measured which will help you achieve your goal.

Figure 2: Goals and objectives alignment aligned with PSR model.

 

By creating a consistent framework which can help clearly articulate the context and meaning of information passed from strategy and architecture to implementation will reduce communication gaps, and allow the risks and issues encountered by operations and implementation to be easily understood by leaders allowing better decision making.

TOTEM’s governance and architecture services combine the wisdom of experience, leverage industry best practice methodologies and a pragmatic approach to help organisations make the complex simple.

For more information please get in touch.