Our Experience
Financial Services
From banking and insurance to trading and wealth management Totem serves all major areas of the financial services industry. Our team has more than 20 years of experience in the field delivering strategic, enterprise, solutions architecture, project management, and testing services.
Totem’s experience includes:
Insurance: Leading solution design/selection and technology architecture, implementation governance and testing of complete legacy systems replacement and data migration, from channel partners delivery to policy management.
Wealth Management: Leading enterprise, solutions architecture and implementation governance of legacy system rationalization and migration, application and technology upgrade roadmaps, standards, principles and policies.
Banking: Leading applications, technology architecture and implementation governance of banking solutions.
Telecommunications
Telecoms companies experience some of the most complex environments in business balancing the demands of a dynamic market place, regulation and ensuring that the core business is operating at optimum efficiency. Totem helps clients ensure that their business processes and IT systems are aligning with the organisations goals and strategies by providing the blue prints for the future enabling seamless entry to new markets, defense of existing ones, improving performance and optimizing use of resources.
Totem’s experience includes:
- Leading product, enterprise, applications, technology architecture and implementation governance of retail business and operations (channel, CRM, marketing, fulfill, bill, assure) business transformation project.
- Lead integration and implementation management of CRM and billing systems.
- Leading application, technology architecture and implementation governance of regulatory product introductions.
- Leading workforce management, service assurance, integration architecture and implementation governance.
- Asset/resource architecture and integration with BI and financial systems.
- Leading enterprise wide enhanced COBIT governance audit assessing the maturity and use of IT across the business, providing recommendations and a roadmap to meet the organizations future objectives.
Utilities
Totem’s utility experience help companies navigate today’s industry challenges from architecting IT systems to optimise day to day operations to introducing new technologies to minimize costs and enhance opportunities.
Totem’s experience includes:
- Lead application, and technology architecture for application integration.
- Solution architecture for web portal and channel integration.
- Solution and technology architecture of smart meter replacement.
- Application architecture of identity and access systems.